Alcatel Mobile Phones Service Center Philippines

Here are the lists of Alcatel Mobile Phones Service Center in the Philippines which you might need in the future wherenever you encounter problems with you Alcatel Mobile Phones. I’ve notice that most of the Alcatel service center was operated by MemoXpress. I’ve made some research and I should say you’re mobile phone is in good hands with MemoXpress. They have been around in this type of business since 1998 and they only carry all original phones, accessories and parts. MemoXpress main branch is located at Unit 1024 Barangka Ilaya, 2nd Level of Robinsons Forum Pioneer in Mandaluyung City. Please find below the service center near your location.

Service Center in Metro Manila
Festival Mall Alabang –L1 Service Center -operated by MemoXpress
Robinsons Pioneer –ALCATEL Service Head Office –operated by MemoXpress
Robinsons Manila –L1 Service Center -operated by MemoXpress
SM North Edsa –L1 Service Center –operated by MemoXpress
Sta. Lucia Mall -L1 Service Center -operated by MemoXpress

MemoXpress Service Center – Pioneer
2nd Level Robinsons Forum Pioneer
Unit 1024 Barangka Ilaya
Mandaluyong City

Contact Details:
Landline Number: +63 (2) 6871325
Globe Number: +63 (917) 5603838
Sun Number: +63 (932) 6046464

Alcatel Service Center Luzon
SM Clark Pampanga –L1 Service Center –operated by MemoXpress
SM Rosales Panggasinan –L1 Service Center –operated by MemoXpress
SM Dasmarinas Cavite –L1 Service Center –operated by MemoXpress
SM Sta. Rosa Laguna –L1 Service Center –operated by MemoXpress

Alcatel Mobile Phones Service Center in Visayas/Mindanao
SM Cebu –L1 Service Center –operated by MemoXpress
SM Davao –L1 Service Center –operated by MemoXpress

* Details from Alcatel Website

23 comments… add one
  • Juanito Tan Jr. November 16, 2011, 1:34 pm

    I would like to know more about my mobile Alcatel Ot 710d and how to access my opera mini and Java. I bought this phone last Nov 10, 2011 and i would like to ask if these is a possibiity that i can download games and other access from the internet.
    Thank you. Hoping for your kind and consideration into this matter.

  • marty June 12, 2012, 10:20 am

    GOOD DAY ,


  • Carlito ucab October 27, 2012, 2:50 am

    I have alcatel ot-802y last january 13,2012. I buy it at pinoy photo center “fuji film camigui”. I send it already for service, and pinoy photo forwarded it to city light telecom center@module 4 limketkai center cagayan de oro city. They returned it. Say its okey. But the phone still cant view videos on youtube that’s my problem. Its says connections failed.

    Pls! Help me!
    Truly your
    Mr. C.ucab

  • cris November 27, 2012, 4:48 am

    i have alcatel,a week after, i got problem, i send it to the service center, at last!!!! two weeks after i have no phone to used bcoz theres no available parts to be replaced………….!!!!!!!

  • lexter anthony badong December 22, 2012, 1:53 pm

    How to reprogram the alcatel one touch?

  • darwin diola December 26, 2012, 1:04 am

    kindly send to me the list of stores where can i buy a battery for my alcatel glory one touch

  • August Nepomuceno January 19, 2013, 5:52 am

    My alcatel glory one touch cannot connected with my wifi.. i feel bad… and also i bought a micro sd of 8gb for my external memory and the phone always notify me that the memory was already low even i downloaded first an application to SD card. Can somebody help me on this matter please before I junk this useless phone… Actually it was promoted by the suncell…. and it so disappointing.

  • johan February 7, 2013, 5:51 am

    is there any available spare parts for alcatel 720d .. i need some touch screen for my alcatel

  • vincent ledesma March 4, 2013, 4:09 am

    i broke the glass of my alcatel glory x how much does it cost to be repaired? thanks


  • jay March 14, 2013, 9:53 am

    my alcatel glory 2 have broken glass.. how much is the cost and repair for it.. need your answer

  • aristotle ong April 6, 2013, 3:30 am

    My alcatel glory promoted by sun cellular shop was brought to your service center two weeks ago at SM Megamall branch because of defective touch screen. Defect is covered by your warranty period. To date, it has not yet been repaired and as I am trying to contact your megamall branch, no one is answering the telephone numbers given to us. Do you have this poor service if we don;t have to shell out cash because the unit is under warranty? Kindly have the heart to give me feedback. Unit is already poor, hopefully you can make it up thru your service.

  • joni April 12, 2013, 1:27 pm

    i’m looking for an alcatel t10 tablet charger. do you know where i can buy one? does alcatel has an online shop where we can order?

  • Vince Gordola May 3, 2013, 9:29 am

    I am in Cagayan de Oro, Who to contact for my alcatel glory one touch.
    Is onsite service available?

  • Cristie May 3, 2013, 9:45 am

    Hi, Can you give me contact number of angelo?
    He’s the one who configure my alcatel ot710D.

  • jun bueno August 26, 2013, 2:06 am

    i have alcatel but suddenly the touch pad is not working and there is no available spare part.. what can i do please help me where we can buy touch pad of my alcatel phone.. i think alcatel phone is a disposable phone!!!!!

  • Roel Vincent Ilagan September 3, 2013, 11:29 am

    I have an Alcatel T10 tablet which i got from a promo bundle from Sun Cellular last February 2013. The screen has a crack on it, and i would like to ask where can I bring it to be repaired and how much would it cost?

  • glecy November 8, 2013, 1:42 pm

    i have alcatel glory in six month i have problem coz the power . i cant open it. now i brought to service center at sm manila its almost a month but they say the motherboard not functioning need to be replace. its lo possible to replace another unit? i think the parts are not available.

  • MarkAndJelly November 12, 2013, 4:15 am

    My Alcatel OT Sapphire2 cant turn-on, and I dont know the problem, can someone please help about this. Thanks in advance.

  • jenny April 21, 2014, 3:36 pm

    I just bought an alcatel c7 last night and the upper right screen is not working. I went to their service center and they want me to wait for 7 days without even enjoying my phone. Regrets.

  • Tina May 17, 2014, 12:09 pm

    do you know where i can buy Alcatel Glam 810D?? i really really want to buy one.. is it still available in the Philippines somewhere near Davao or Pasay??

  • Midshipman Jonathan July 27, 2014, 4:15 am

    i broke the glass of my alcatel one touch pop c7 how much does it cost to be repaired? thanks

  • Annabelle Napoles August 27, 2014, 10:00 am

    We return the unit of Alcatel Onetouch C9 we bought to SM Dasmarinas Cavite –L1 Service Center –operated by MemoXpress, we just only bought this last August 23 and return August 25 due to deadpixel on the phone, they said it will only be 1 day and they will text us once ready for pick up. Me and my husband both working and we’re just only waiting for the text confirmation if this could be ready for pick up but still not one contacted us.
    How long it will take?

  • Zenea Quesada November 12, 2014, 4:22 am

    Good Day!

    I just wanna ask if how long it would takes to repair my Alcatel glory 2. The damaged was the ON and OFF key and the headphones can’t be disabled though you already removed it. I send it last July and they say i will wait 2-3 months because they will send it to manila but its already November and I haven’t received any messages from the save and earn. I tried to visit save and earn just to get some updates about my phone but they just telling me 3 months is just an allowance time! Is that all you can do to your costumers? Making them wait? 3 months is long period of time to repair my phone and if you can’t repair it to the maximum time you’ve giving me which is (2-3 months) then i was expect you have another way to cater your costumer’s problem instead of making them wait! I was really disappointed!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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