Kimstore Philippines Review

by on 31 Comments

This is my sister telling her first purchase experience at the same time review of Kimstore (Kim.com.ph), an online gadget store based in the Philippines.

This is my first ever experience on purchasing a gadget online like kimstore. My friend and I decided to buy a new smart phone within P20,000 – P24,000 budget. We first search online to look for an android phone having the best specification suitable for our needs. After several hours, we both agree to buy HTC Sensation XE with beats Audio packed with i- Beats earphones.

HTC Sensation XELunchtime of Saturday, we decided to visit malls to do some canvassing unluckily, we cannot find a store that would sell us the unit using credit card at cheaper price and even if we bought it in cash it will still cost around P27,000 – P29,000. Back home we search for online gadget stores based in the Philippines and we found Kimstore as one of the legitimate online gadget store under multiply.com. We browse the site and saw the unit we wanted for only P22,800 and at 0 percent interest rates on credit card. So we decided to buy on Monday because they do not have office on weekends.

Monday morning, we ask kimstore if they have stock of the unit luckily they have. We also asked if we could buy the gadget on half cash half credit card basis and they said yes so we agreed. First, my friend made a multiply account because the transaction will go through Multiply. After receiving the sales invoice through her email, my friend send scanned copy of her 2 valid IDs and credit card (last four digits covered for security purposes). We still had to wait long hours for Multiply’s confirmation on our purchase before Kimstore could release the item. At around 6pm of the same day we received text message from Kimstore confirming that we can now get the item we then rushed to their office near our place. We first presented the printed sales invoice then checked the unit before giving the remaining balance of P12,800 in cash.

Our experience was OK though, we felt nervous since it is our first time to buy online and would have to wait all day to receive the unit. Can you imagine we purchased on Monday morning and we got the item at around 6pm. What we do not like is the long waiting hours due to multiply’s payment confirmation system… What we like about them is they allow half cash half credit card payment scheme. They also entertain customers even after office hours.

For those who want to know, Kimstore is a legitimate online gadget store in the Philippines. They offer high quality gadgets at an affordable price (lower compared to malls).

You may read about my second purchase – HTC One X from kimstore.

* If you want other online store, you can read about widget city.

Comments

  1. says

    I know her shop, my friends bought their gadgets on her multiply shop also. And yes, mas mura talaga sya compared dun sa mga malls. Kilala nga ung shop nya sa Multiply for gadgets. I’m also planning to buy there.

    How about ebuystore.com.ph? Any review about it or have u ever tried their shop?

  2. Mic says

    Fear not, my friend. All my gadgets are bought from Kimstore, tho my latest camera, LX5 was bought from dbgadgets.
    Kimstore gives lowest price of gadgets, its just that, most of the time, the color of your choice and the cameras on sale are always out of stock. -__________-
    Good thing dbgadgets have LX5, same price w/kimstore but yea the color white I wanted was out of stock.

    Both are legit. Also, I haven’t tried jeptall and samarahchan (saw them all on sulit haha!) but I’ve been eyeing to buy some gadgets from them too. Mura din sila like Kimstore and dbgadgets. ;-)

    Another thing, matagal magreply both (Kimstore and dbgadgets). Something di nagrereply si dbgadgets, so you really have to follow up your inquiry. Si Kimstore minsan kinabukasan magreply, hahaha. she have FB kaya comment there para mabilis ma-address yung inquiry mo.

  3. summershore says

    Made in ano po ang tinitinda nilang gadgets? Bakit ganon kamura? I’m eyeing kasi Galaxy S3 which is 21k+ lang sa Kimstore, then nagcanvas ako kahapon sa Samsung nasa 29+ and sa Globe naman cash out 24k.

  4. Crispulo S. Onrubia says

    Hi! Do you have Samsung Galaxy S Duos S7562 and how much is your best price? I want the color white. Ty. Mr. Onrubia

  5. Reynald says

    even if i try finding something wrong about kimstore, can’t seem to find any wrong so far with my past 5 transactions (and counting.) nice staff, not boring and rude customer service, friendly, accommodating. saw ms kim once all smiles always.

    • Mia says

      hey, do you know if she have a shop, not the online one, I mean a physical shop where I can go and look for an item?

    • Jen says

      Hi Guys,
      Would like to ask if legit lahat ng gadget nila like Samsung S5? And para sa mga nagpurchase na, kamusta naman po mga gadgets nyo? working properly po ba? kamusta po yung after sales service nila? may mga bad reviews kasi akong nababasa online. Just want to know if Kim Store is a real deal, I’m planning on buying S5 kasi and I know walang NTC seal/Sticker yung mga phone nila.
      Thank you sa mga makakasagot ng mga tanong ko. :)

    • Bananaman says

      LOL, grabe ang jolloggs mo. Sorry kung may panggastos ang ibang tao sa gadgets. Hindi lahat ng tao mahirap.

  6. Julian says

    Just bought from Kimstore 2 weeks ago. Great job with customer service! I’m loving my S4 so much, no problem at all! 5 stars.. di sayang bayad q.

  7. kc says

    im planning to buy asus google nexus 2nd gen 32 gb .& im having second thoughts if im going to purchase throuogh online store. Just want to ask if is it really safe na mag purchase s kimstore…. thanks.. i guess mukang wla naman aqng nbbsang negative comments regarding s services nla but still gusto ko paring mkacguro..hope you could help me decide on this thanks.

  8. Louie says

    I’ve been a lurker at kimstore’s website for a while now. Planning to buy a tablet before the year ends and a phone first month, next year.

    As a risk-averse person, of course some things are holding me back. I’ve become a little bit curious and suspicious about the online shop.

    I’ve been reading threads particularly about kimstore. How true that when a package is given to a customer upon meet-up, it isn’t sealed anymore? Because they had to test if first? I mean, do they have to?

    I know that it’s cheap, that’s what tempted me to get one from them. But how will I know it’s brand new and legit if the seal has been broken already. Let’s admit, we wouldn’t even care if it’s registered to NTC or BIR or not. Basta it’s brand new di ba?

    Anyway, a friend of mine will be transacting with kimstore first, hope his feedback would be my “go” signal to transact with them too.

    But for the meantime, hope to get some replies from you. guys. TIA.

    • Tiffany says

      Fear not, my friend :)

      I bought a Xperia Z1 last November and unsealed nga siya. Pero being a meticulous one, talagang medyo OC ako so chineck ko if gamit na ba yung gadget and mga accessories. I met up with them sa QC, smooth naman lahat, lahat ng mga earphones, earbuds selyado mabuti and hindi punit yung tape. Even the phone, malinis. and i-reregister mo pa yung language, mga ganon.

      Medyo weird but it took me one hour to inspect the unit. Cool and confident lang sila na brand new.

      Up to now smooth and working naman!

  9. Jeremy says

    Kimstore is actually very reliable, been buying since 2009. Being most famous online gadget store has it perks, and also its downside. Maraming gusto humatak sayo pababa – so better try the Kimstore first before making feared reviews. Sa ibang online kayo matakot, fly by night. Kimstore’s been a good experience, tagal na sa online

  10. Jefferson says

    Met up with Kimstore’s guys at QC last January 2 based on the feedback here. Legit nga.

    Transaction was smooth, staff was funny too. It took about 5 minutes to book my order. They also clarify all warranty terms and conditions even though I have read these beforehand. Thanks for this, Matt!

  11. Charmaine Eusebio says

    I oredered a Samsung S4 recently. Transaction was smooth, meetup convenient naman. Ako pa nga nagmadali cos I was late 15 minutes. Sorry Kimstore, galing work kasi! :)

    Anyway, so far so good naman. They were nice enough to let me know some tips like wag i-overcharge.. be careful where you download… mga usual tips pero at least may concern,

    Kimstore review: 5 stars :)

  12. Kwakwa says

    Hi. I’m planning to buy from Kimstore’s facebook account.
    Reliable ba talaga? Tsaka nagmi-meet up talaga sila hindi yung pinapadala lang via LBC?
    And dun sa mga nakabili na, ok ba yung phone units? I mean authentic talaga hindi yung gawang China lang (LOL)?
    Tapos nagtatagal naman ng taon? I mean hindi sya madali magtopak na parang disposable phone?
    Thank you! Any feedback will be very much appreciated :)

    • Alexis marie says

      Hello! Lahat po ba kayo e meetups ang nangyari pagbili? Tulong naman po.. kasi nandito ako sa visayas. May naka experience na ba ng nag order via lbc? Wala po bang problema? Hindi pa kasi ako naka try mag order sa online stores e. Syempre may duda sa isip ko. Mahirap kasi ipunin ang pera..hehe..sana po may makatulong. Thank you very much!

  13. Taylor Johnson says

    Jusko, yung warranty service ng Kimstore HINDI okay. (1) Nagpaschedule ako ng pickup kasi may sira battery ng phone ko tapos sa araw ng pickup, hindi sila sumipot. Mahigit isang oras na akong nag-aantay sa meeting place tapos sasabihin nilang may emergency. Sana sinabi nang maaga edi hindi na ko nahassle magcommute. Papalit palit pa ng schedule. (2) May warranty pa yung phone ko na may 1-2 months pa before matapos yung warranty so pinapaayos ko yung battery problem. Sabi ng taong pumick up ng phone ko na 7 days lang magagawa na yan. Hindi niya ako sinabihang may charges and everything. Tapos biglang may tatawag sa akin tapos sasabihing may charge yung software update ng 800php tsaka yung pag change ng battery which is estimatedly 3k. Hindi naman daw covered ng warranty yung software at hardware ang sira. Sana sa simula plang nilinaw na nila edi sana hindi ko na pinagawa skanila phone ko at dumeretso na ako sa service center. Sobrang hassle makipagtransaksyon jan. Mura nga, later on mapapamura ka pag nagkaproblema gadget ninyo. Dun nalang ako sa medyo mahal pero siguradong seserbisan ka. Hinding hindi na talaga ako bibili ng gadget mula jan sa KIMSTORE na yan.

  14. Oscar Publico says

    Nag-text ako ng order para sa isang laptop. Tinawagan nila ako; sabi wala sa stock nila and di nila masabi kung kelan sila magkaka-stock; kahit sa loob ng isang linggo, or isang buwan, or isang taon. Ha! Ha!

  15. Paul says

    My officemate also encountered the same faulty battery incident. I think kimstore’s after sales service should really improve. They do well in selling but it is the risk to every consumer is so high. Cheap prices, Fast transactions, poor after sales service, hidden charges on “warranty” – that summarizes kimstore for me.

  16. Hakunana Matata says

    Hello guys!!!! I just want you to know that KIMSTORE is covered only the service warranty… Sabi ng classmate ko and I’m happy to say that two times na siyang nag order one is the HTC One last February and HTC One M8 Last sept. Although I’ve read some bad issues regarding sa HTC one the *PURPLE TINT ISSUE* wala naman sabi niya and. He told me that He will use the HTC One M8 if he’s onboard on vessel. Yay Cadet na!! Lol’s anyway share ko lang po. Regarding sa service warranty free sa service but you’ll need to charge the expenses of the unit. *REMEMBER* it’s up to you how to care and prolong the life of your gadget. ^_^

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