Top 36 BPO (Call Center) Companies in the Philippines in Terms of Revenue

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Business Process Outsourcing or popularly known as call center companies are almost in every corner of the Philippines. Probably, because it belongs to the top 5 position in the most in-demand jobs in the country based on Feb 28,2013 press release from DOLE.

According to Pasig City Representative and BPO supporter Roman Romulo, this 2014 until 2016 the industry is expected to generate 124000 full time jobs per year or total of 372000 new jobs for 3 years. Aside from it, the congressman also released the top BPO companies in the Philippines for 2012 in terms of revenue.

top call center company philippines

image credits to the owner

Do you want to start your career in the Business Process Outsourcing (BPO) and Call Center industry? Below are the top 36 BPO companies that you should target when applying for a job. Although the list is based on their respective revenue in 2012, I think it is safe to assume that until now they still give huge salary and bonuses to their employees.

Top BPO Call Center Companies in the Philippines in terms of revenue

1. Accenture Inc. (P28.104 billion)
2. Convergys Philippines Services Corp. (P17.281 billion)
3. JPMorgan Chase Bank N.A–Philippine Global Service Center (P10.805 billion)
4. 24/7 Customer Philippines Inc. (P7.711 billion)
5. Telephilippines Inc. (P7.241 billion)
6. TeleTech Offshore Investments B.V. (P6.978 billion)
7. Sutherland Global Services Philippines Inc. (P6.805 billion)
8. Stream International Global Services Philippines Inc. (P6.738 billion)
9. Sitel Philippines Corp. (P6.364 billion)
10. Deutsche Knowledge Services Pte. Ltd. (P5.754 billion)
11. Sykes Asia Inc. (P5.617 billion)
12. IBM Daksh Business Process Services Philippines Inc. (P5.516 billion)
13. Aegis PeopleSupport Inc. (P5.445 billion)
14. TeleTech Customer Care Management Philippines Inc. (P5.402 billion)
15. IBM Business Services Inc. (P5.211 billion)
16. Telus International Philippines Inc. (P4.962 billion)
17. Shell Shared Services (Asia) B.V. (P4.821 billion)
18. HSBC Electronic Data Processing (Philippines) Inc. (P4.700 billion)
19. ePLDT Inc. (P4.147 billion);
20. SPi CRM Inc. (P3.501 billion)
21. ACS of the Philippines Inc. (P3.492 billion)
22. VXI Global Holdings B.V. (P3.266billion)
23. Emerson Electric (Asia) Ltd. (P3.230 billion)
24. StarTek International Ltd. (P3.094 billion)
25. IBM Solutions Delivery Inc. (P3.019 billion)
26. Sykes Marketing Services Inc. (P2.760 billion)
27. SPi Technologies Inc. (P2.626 billion)
28. Genpact Services LLC (P2.552 billion)
29. Macquarie Offshore Services Pty. Ltd. (P2.522 billion)
30. Thomson Reuters Corp. Pte. Ltd. (P2.265 billion)
31. AIG Shared Services Corp. Philippines (P2.357 billion)
32. Hinduja Global Solutions Ltd. (P2.194 billion)
33. Lexmark Research and Development Corp. (P1.956 billion)
34. ANZ Global Services and Operations (Manila) Inc. (P1.869 billion)
35. Maersk Global Service Centers (Philippines) Ltd. (P1.859 billion)
36. Manulife Data Services Inc. (P1.745 billion)

The 2 leading BPO firms Accenture and Convergys have more than 35000 employees each across the country.

*Details credits to interaksyon.com and abscbnnews.com