Aside from brand name and price another thing I consider when buying laptop is their after sales service and the availability of service centers.
Here are the lists of ASUS Service Center here in the Philippines which you might want to know after buying your ASUS Laptop. Unfortunately according to my source there is yet no available service center for Davao and other parts of Mindanao.
If you cannot find the ASUS Service center near your area you may want to call their hotline 1800-1441-0573.
ASUS Philippine Call Hotline: 1800-1441-0573
Office Hours: 10:00-21:00 Mon. ~ Fri.
ASUS Service Center Metro Manila
ASUSWorld Virra Mall
4th Level VMALL Plaza Greenhills, San Juan, MM
Landline: +632 584-2612
Office Hours: 10:00AM – 20:00PM Monday-Sunday
AW Gilmore Zone
3/F Gilmore IT Center Bldg., #8 Gilmore Ave., cor. 1st Street, New Manila, Quezon City
Landline: +632 994-3696
Office Hours: 10:00AM – 19:00PM Monday-Sunday
Servimax Technologies Inc.,
Unit G, Gilmore Commercial Plaza
#10 Gilmore Avenue, New Manila Quezon City
Landline: (+632) 721-9102 and 722-2992
Office Hourse: 10:00-22:00 Mon. ~ Sun.
SM Megamall 4th Floor Cyberzone Bldg. B Mandaluyong City
Office Hours: 08:00-18:00 Mon. ~ Fri. / 09:00-12:00 Sat.
7185 Export Ave. corner Chino Roces Makati City
ASUS Service Center Cebu
Main Bldg. Junquera Ext. Cebu City
Landline: 63 (32) 242 – 2227
“Stall 232B North Wing 272 2nd Floor
Landline: 63 (32) 234 – 0219
Office Hours: 08:30-18:00 Mon. ~ Fri. / 09:00-12:00 Sat.
E-14 J Kings Warehouse Complex Hernan Cortes Mandaue City
HI, I need help! The keypad/keyboard of my asus notebook is not working so I decided to disabled its function and buy a separate keyboard . To open its wifi connectivity I had to press (fn+f2) but these key is not working if I do it on my separate keyboard and I tried it also the on-board-screen-keyboard. As I browse the functtions of keyboard shortcut keys I found out (fn+f2) work as a different function but not to open wifi. I think this function is only available if keypad is working. May I know the alternatives.
hi! do you know if they sell spare parts, specifically, headset cable? the headset cable of my asus rog vulcan got broken and i need a replacement but there are no stores selling that particular cable. thanks
i have own padfone ME 371 and my problem is the micro sd system. i inserted the micro sd 16 GB and its not working,all my download games,applications such as fb,ym,etc are automatically downloaded in internal memory instead in micro sd. tnx
I bought a laptop 2nd hand ( model: G71gx ) but no manual included… I tried downloading manual thru asus support but i got confuse because so many language to choose from and cant find english translation…i got 2 question
First… the seller told me that the light from the lid cover and front side ( i do not know how to call it ) can be changeable ( from blue, red, green etc.) but i do not know how to change it.
2nd… instead of downloading the manual I rather buy the manual instead…where can i buy that here in the Philippines?
pls. response…thank you mucho…
My x202’s screen cracked when my brother accidentally dropped it. Asus is asking for 10-12th for repair, that can already buy a low end laptop. seriously???
Hi where can I fixed my asus tablet…..its screen was cracked and i need to fixed it…..where can i repare it….please help me
I just bouhgt my Zenfone 4 3 days ago from Memo Express in SM San Lazaro. Now, its LCD is already broken. No damage to the gorilla glass and plastic back case. I went back to where I bought \ it, and they say it’ll take months to know If “ASUS will even consider to replace my unit” they also say that they won’t be able to replace it from their store and that I should go to a service center myself. They gave me two phone numbers, but only one of them worked! The person on the other line says they only attend to PC customer care, then gave me yet another number to call (for, it seems, GigaHertz in Quiapo). When I called that number, no one answered. Now I searched online for ASUS service centers, and came up to your website. My question is this: How long does it ususally take for Asus to respond to my concerns???Will it be part of the warranty? Is there such thing as 7-day replcement policy for ASUS????
Hi Lalaine, sorry to hear about what happen to your phone, unfortunately, I am not in the right shoes to answer your concern. Please continue to call the given service center number. I hope they would fix your device the soonest.
I have zenfone 6, bought in taiwan 5 days ago. But now the screen is not working fine.Kapag inoopen ko na po yung power button hndi po gumagana, blangko lang sya o puro black lang. And it glitches often. I have to turn off then turn on the power button multiple times before it wakes up. What should I do? Is there a problem with the power button or in the screen? Need feedback asap. Thank you so much.
Anyone know where to buy Asus 4k Monitor: PB287Q in Manila area? Thanks.
i have asus A52jr can i update the hard disk from 500gig to 1 TEra??
I just bought an asus x453m and i read that i can upgrade my 2gb ddr3 memory to 8gb ddr3 memory is this possible? If it is how much will it cost?
My zenfone 5 is wet when i accidentaly dropp a glass of water in to my phone and my phone still working but it automaticaly charge it self where can i go to repare my phone im in the Quezon city please help me
Good Day Ma’am/Sir. I just want to ask about your Service Center? I bought a Zenfone 5 just last December 2014 because honestly I awe your phones more than any other brands of phones we have here in the Philippines but 2 months ago I’ve found out that my Zenfone 5 was not charging normally, it would take more or less 12 hrs before having a hundred percent batt, that’s why I decided to avail it’s warrantty so I returned it to the store where I bought it, at Meetrovi SM City General Santos, and that was on the 23rd of May, this year, and it’s been 2 months but still they can’t give any updates about my phone, can you please help me, I really really really need it specially that it’s a big help for me as student and our class will start 2 weeks from now. I hope you can help me and answer this.