17 Colleges and Universities offering Call Center Course in the Philippines

These 17 state colleges and universities in the Philippines are offering Call Center or Business Process Outsourcing (BPO) courses minor in Service Management.

The course specifically prepares aspiring individuals to be able to work in the Business Process Outsourcing industry and build a career around it.

The Commission of Higher Education (CHED) with the aid of the IT and Business Process Association of the Philippines (IBPAP), came up with an idea so the curriculum will be included in the said colleges and universities for the school year 2014 to 2015.

There is a total of 21 Units and 5 subjects to complete the call center course, which includes Service Culture and English Proficiency. If you want to have a formal education with regards to call center then check out the schools indicated in this post.

List of 17 Schools that offer Call Center Courses

  1. Batangas State University
  2. Benguet State University
  3. Bulacan State University
  4. Carlos Hilado Memorial State College
  5. Cavite State University
  6. Don Mariano Marcos Memorial State University
  7. Laguna State Polytechnic University
  8. Negros Oriental State University
  9. Northern Iloilo Polytechnic State College
  10. Pangasinan State University
  11. Philippine Normal University
  12. Polytechnic University of the Philippines
  13. Tarlac State University
  14. Technological University of The Philippines
  15. University of Southeast Philippines
  16. West Visayas State University
  17. Western Visayas College of Science and Technology

call center course colleges universities philippinesWatch the News report below:

The Philippines has more or less 70,000 job openings every year in the call center industry. According to DOLE, BPO is one of the 13 key employment generators in the country.

In terms of salary, according to payscale.com a call center representative in the Philippines has a median base salary of 190,000 Pesos per year or 15,000 Pesos per month. Adding the bonuses and benefits, it could reach as high as 22,000 Pesos per month or 264,000 Pesos per year. Furthermore, a BPO agent with less than one year of experience can earn 170,000 Pesos per year, and an agent with 10 years or more can earn as much as 400,000 Pesos per year.

What are the BPO (Call Center) Companies in the Philippines?

The BPO (Call Center) Companies in the Philippines include Accenture, Convergys, Telus, TeleTech, Site Philippines, Sykes Asia Inc., Aegis PeopleSupport Inc., IBM Daksh, Shell Shared Services, ACS of the Philippines Inc., and Spi Technologies Inc.

*Credits to ABS-CBNNews.com, Logo property of respective schools

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