4 Ways to Do Balance Inquiry in Smart

Smart’s balance inquiry feature enables you to check your load balance anytime. It is a free service to help you determine the stored prepaid amount on your Smart SIM card whenever you have to.

There are 4 possible ways to determine your load balance. You can check your load balance in Smart by dialing #123*, using the Gigalife App, via the online website, and via myPldt Smart App. Some of these options require an internet connection, while for the others, you only need to do a few taps on your smartphone’s screen.

In this article, you will know all the possible ways to do balance inquiry in Smart. Afterward, just choose which is the most convenient for you.

Text BAL then Send it to 214

This is the simplest way to check your load balance in Smart. To do this, open your SMS app on your smart mobile phone then type “BAL” and send it to 214. In a few seconds, you will receive a reply showing the details of your current load balance.

Dial #123* on your Smart SIM Phone

This is the fastest and easiest way to check your load balance on your Smart SIM phone. What you need to do is tap the call icon on your iPhone or Android phone. Then using the keypad dial #123* then press the call button.

In a few seconds, Smart Telecom’s USSD menu will flash on your phone’s screen. You can see your load balance at the top center of the screen. You can do this even when you are traveling out of the country.

dial 123 using your smart sim to monitor your load

Use the Gigalife App

To do this, download the Gigalife App on App Store for iPhone users or in Play Store for Android phone users. Afterward, sign up for an account. Type in your Smart SIM number and your preferred password in the given space.

Login to your Gigalife account, and you will see your load balance on the homepage of the app. You will also know when your load will expire. This option requires that you have an internet connection.

check balance via gigalife app

Use the MyPLDT Smart App

To do this download the app on your Android or iPhone. Afterward, Log in to your MyPLDT Smart App. Type your Smart or TNT mobile number or your email address in the Sign-in form.

Once you input your correct login details. The app will immediately show you your load balance and its expiration date. Aside from that, you will also see there your mobile number.

view load balance in my pldt smart app on android or iphone

Check on the Smart Telco’s Website

Visit Smart Telecom’s website at my.smart.com.ph and create an account. To do this, enter your Smart SIM number or your email address in the given space. Afterward, type your preferred password. The Smart Telecom’s website will send an OTP to the mobile number that you register. Enter the 4-digit OTP code on the website.

Log in to your my.smart account online. You will see your load balance and its expiration date on the homepage of your my.smart account page under “My Services and Usage”. You will also see there whether your Smart SIM number is prepaid or postpaid and its activation date. This option requires that you have a data connection.

check prepaid load in the smart website


Why should you monitor your Smart load balance?

You should monitor your load balance to determine your monthly prepaid load consumption and to be prepared for emergencies. Once you know that you are running out of load, you can request your relatives to transfer a prepaid load to your Smart or TNT mobile number.

How much does it cost to check your prepaid load balance in Smart or TNT?

It is free of charge. It is free if you will use the #123*, the Smart website, the Gigalife App, and the myPLDT App.

When should you check your load balance in Smart?

You should check it when you are about to engage in heavy data, calls, or SMS usage. For example, check your prepaid load balance when traveling abroad before you activate the mobile roaming feature or when you are going to secluded areas,  when there is a typhoon in your area, or when you are doing school projects. Consider also checking your load when you will talk to your crush over the phone.


There you have it guys! As you know by now, there are a number of ways to check your load balance in Smart. Some ways are straightforward like dialing *123# or by SMS, while some require that you are connected to the internet such as through the Gigalife app, or via online in Smart Telecom’s website. You can explore each one to determine which among is convenient for you.

As for me, whenever I need to check the available load on my Smart or TNT SIM, I will always go to the easiest which is by dialing *123#.

in Technology Trends in PH
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