This post will show you the list of Globe hotline numbers if you encounter issues related to their offerings and services and you want a quick response from them. Moreover, you will also see here their various social media accounts if you choose to get in touch with them through their customer service representative online.
Just like you, I am also a subscriber of various globe telecom services. These services include broadband DSL wired, prepaid sim card, unli data on prepaid mobile, landline, globe tattoo USB dongle, and the globe at home.
Based on experience, the usual issues I encounter are mostly related to their internet services. Concerns like slow internet, intermittent internet connection, sometimes no internet for days, no dial tone on my globe landline, and no signal. Luckily, I seldom encounter issues with my globe prepaid sim.
When these common issues happened, and if I want an immediate response, the usual thing I do is call their hotline numbers or message them on Facebook messenger. I also follow their talk2globe Twitter account to keep me updated regarding their upcoming service maintenance and latest promos.
If you are experiencing issues regarding your globe subscription then I suggest that you talk to their agent as soon as possible.
Again, based on my experience, you should prepare your globe billing statement prior to dialing their hotline number or messaging them on Facebook. Normally their agent will ask for information as reflected on your billing statement. Probably, it is their way to verify your identity.
One more thing, if you will call their hotline number, I suggest that you use your landline Or a fully charged cellphone. The reason is most of the time their telephone lines are busy. As a result, Your mobile phone might run out of battery if you use the latter hahaha. Your device may also heat up when you continuously use it.
Enough of my talk, for sure you came here because you want to know about the list of globe hotline numbers (Talk2Globe). I know because it is also the first thing that I will do if I experience an internet connection problem.
Globe Telecom Hotline Numbers
For a quick response, you can call these telephone numbers.
- Dial 211 on your globe mobile device
- Dial these phone numbers using your landline: Customer Care (02) 7730 1000. Once connected, follow the instructions to connect to the concerned departments.
Globe Telecom Social Media Accounts List
Aside from the hotline numbers, you can also reach Globe telecom through various social media platforms. You can visit their official Facebook page www.facebook.com/globeph. Their official Twitter account @talk2globe, and you can also talk to them using FB messenger.
For inquiries that are immediate and also not immediate, message them through their official social media platforms:
There are ways to know Globe’s contact details. If you still have your monthly landline/broadband billing statement, you can find at the upper portion their office address, Facebook page, and Twitter account. They also include there the URL of their community page.
If you want to talk to any globe customer service representative in person, you can go to their stores near your location. Currently, they have 200 stores nationwide that can accommodate and address your concerns.
For the complete list of stores, simply visit their official website www.globe.com.ph/store-locator. Usually, their stores are located inside the malls so it’s basically easy for you to find them.
Just a reminder, if you have plans of going to their stores. You have to determine their office hours so you can schedule your visit to the latter. Bring also your proof of identity.
As of the writing, I do not have a problem with my broadband connection. Hopefully, if I encounter issues. I do not have to wait days or weeks for their technicians to arrive at my house. Just to fix my intermittent internet connection concerns.
As for you reading this, I hope that they will be able to troubleshoot your internet connection problem today too. There you go guys if you have a network connection problem contact the globe hotline now.