This post will explain how to activate Globe roaming ( GROAM ON ) service with your prepaid mobile phone.
I am now in Singapore with family for Christmas and New Year (for a change) since we always celebrate these holiday seasons in the Philippines for decades. Prior to leaving the country, I experienced problem on how to activate roaming with my smart mobile phone?
I am a smart prepaid SIM user, but for sure even globe prepaid subscribers experience the same thing. I wrote this post to discuss the usual problem of OFW, and travelers who wanted to experience a culture other than the Philippines.
Globe roaming or GROAM ON for prepaid subscribers is easy to activate. To stay on the safe side, it is better to load at least P300 on the day before departure.
Also, make sure that your phone has a minimum load of P100 while outside the country to experience a consistent connection with loved ones in the Philippines.
If you forgot to load, don’t worry there is Globe e-loading station in the airport. The minimum prepaid e-Load amount for Smart is P200 so maybe Globe offers the same.
Watch How to Activate Globe Roaming when you are about to leave the Philippines or when you are already abroad
Here are other ways to activate the Globe roaming feature
To activate Globe roaming just text GROAM ON then send it to 2884. Unlike smart roaming which should be activated an hour prior to departure time, this should be done 24 hours (at least) prior to departure.
To send text messages going to the Philippines just dial plus sign + country code + the 7 digit mobile number. Example: +63 917 1234567
To make calls to relatives in the Philippines just dial *131*63 918 1234567# for mobile phones and *131*6321234567# for the landline. Replace the numbers with respective area code and mobile/landline number.
How to Prevent Globe Roaming No Signal Issue?
You can prevent the no signal issue when you are roaming with your Globe Sim abroad. Here is what you need to do. Just remember this tip is just prevention. If your prepaid SIM already has no signal then this suggestion will not work. Also, I am only speaking based on my experience so please also remember that.
When we are living abroad for 1 month or more, we tend to replace our Globe SIM card and use a local sim from the telco provider of the foreign country. We just keep Globe SIM to a safe place. We forget that our Globe sim has an expiration and will tend to lose signal if no mobile activity for a certain period.
According to Globe Prepaid SIM terms and conditions, the sim card will expire within 1 year. This is from the last reload or eload, if there is no mobile activity using coming from the sim. Also, the remaining load is forfeited and not refundable if the sim expires. If the latter happens then the no signal issue takes place. To prevent it from occurring here are my two suggestions:
Load your globe sim card at least once a year
You can load using your sim card of the minimum regular load available. You can read my tutorial here on how to eload your SIM thru BPI bank online, if it can help you. Or you can request your relatives in the Philippines to eload your Globe prepaid number once every year.
Use your Sim card once every month for at least 1 hour
If you happen to use the sim card of your host country abroad, replace it with your Globe sim card once every month. Keep it on your phone for at least one hour. To maintain a mobile activity every month, you can check your load balance, or activate the roaming by dialing the required number. These inquiries are free so you can do it anytime you one.
*For other globe roaming concern I suggest you visit the telco’s official website