Here are 4 easy steps to get or reset your SSS password and username online if you forgot it. You can unlock your account in around 2 minutes assuming you have at least 2 of the 3 essential requirements which the SSS website will ask you to help get your SSS password back.
First off, the length requirement for your SSS password must be around 8 to 20 combinations of alphanumeric characters. The first character is an alphabet. Also, there should be no special characters such as the likes of hash, asterisk, dollar sign, and the percent sign. Your chosen password must also not the same as your user ID.
For security reasons, the SSS website automatically disables or block access to your online account. If you or any unauthorized person happened to type in the wrong password for 5 consecutive times resulting in 5 failed logins. If this case occurs, you need to reset your password to access again your account.
Forgetting your SSS user ID or password occasionally is a common issue for almost everyone. After all, we are all very busy human and we need to keep as many usernames and passwords for the different Philippine government institutions. Do not worry, here are simple ways to recover your SSS user ID or password if it got locked.
In order for you to retrieve your SSS membership password online without leaving your home, you need to have your SS Number and/or your CRN with you.
For those who do not know, CRN stands for Common Reference Number which you can find on your UMID ID (Unified Multi-Purpose ID). The permanent SS number is on your E-1 form when you first register with the Social Security System.
Aside from that, you also need to remember the valid email address that you use when you register your SSS number online. When the 3 simple requirements I’ve mentioned are prepared, here is what you need to do next.
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How to Reset SSS Password Online in 4 Easy Steps
Step 1: Visit the SSS official website
Go to the sss.gov.ph home page. At the center, you will see the member login, or employer login. Just below the Submit button, you will see the “Forgot User ID or Password link?”
Step 2: Go to the Forgot User ID or Password
You will then be redirected to the forgot user ID/password page.
You need to type in the 12-digit CRN (Common Reference Number) or your 10-digit SS number on the space provided. Just choose between the two as you cannot input both at the same time.
Also, type the respective numbers excluding the dash (-). Otherwise, it will result in an error.
Afterward, type in the captcha code on the given field. The code is case sensitive so type the exact word as it will result in an invalid captcha if you did not input the appropriate case for each character.
Step 3: Check your Email for the SSS Password Reset Notification
After a few minutes, you need to check your email address (the one you used to register your SSS number online) for the password reset request link. The link is good for one-time use and is valid for 120 hours only.
Note: You do not need to reply to the email as it is system-generated.
Step 4: View Your Forgotten User ID, then Reset Your Password
As you notice, SSS also shows your forgotten User ID. You only need to type in your preferred password in the first appropriate space. Confirm your password by typing it again on the second appropriate space.
Log in with your SSS Online Account using your new password and check your email for the notification that you have successfully updated your password. Congratulations!
Take note of the sss password expiration date, which you can see at the upper right side portion of the webpage.
How to Reset SSS Password without Email
There are many cases that members want to reset their sss user name and password online. However, they already forgot the email account they use during their registration.
If this is the case, there are two possible steps for you to recover your online password manually.
Step 1: Write an Email to SSS for user ID and Password reset
The email should include the following personal details such as your full name, sss number, date of birth, and details of your concern.
You should also attach a photo of your SSS ID or 2 valid identification cards. If possible, you can also attach a screenshot of the error/concern that you encounter.
Step 2: Send the email to SSS Online Services
Based on the Philippine Social Security System Facebook page, you can send your email to email@example.com. with the personal details indicated in step 1.
Step 3: Receive a Reply from SSS
At this point what we can do is wait for a reply. The time it would take for respective sss personnel to reply to your email depends on the number of members the latter is also addressing with.
Here is the reference:
Watch the Video version below:
How to Keep Your SSS User ID and Password Safe?
Due to tons of online application that requires login information, you sometimes forgot to keep track of all your usernames and passwords. The good news is there are ways to keep all of them safe and secure.
For SSS user ID and password, in particular, I would suggest that you write them down at the back of your SS form E-1, or on a piece of paper. Write also your email and password you use to register your account, including your sss password expiration date. In that way, you will know when to update your login details. What you need to do next is to put them on a safe and secure part of your house.
Alternatively, you can make a folder where you collate all of your important documents. So that if you forgot your login details again, you can easily retrieve it back without any hassle.
This suggestion may be unimportant.
However, doing this is a lot easier than visiting any government branch in the Philippines because you forgot your permanent membership numbers or login details. Just like you, I occasionally forgot my email, my SSS user ID, and password. However, I’ve finally learned my lesson and decided to write everything on a piece of paper.
What is SS Number and Where to find it?
SS Number is a lifetime membership number issued by the Social Security System. The latter is a government institution in the Philippines in charge of the social insurance program of privately employed personnel, and those who are in the informal sectors working as self-employed, and voluntary members.
If you are already an SSS member, you can check the copy of your SS E-1 form. You can find your number on the upper left side.
If for some reason, you also forget your SSS number then, I suggest you visit any SSS branch near your location to help you retrieve it. Just bring a company or government-issued IDs to help the SS personnel validated your identity quickly.
Do you need an Assistance in recovering your SSS information?
You can send an email to firstname.lastname@example.org for assistance. Indicate your complete name, birth date, SS number or CRN (common reference number).