Here is the step-by-step guide to reset your sss password and recover your username online if you forgot them. You only need 2 minutes to do the steps assuming you have at least 2 of the 3 requirements that the SSS website will ask you to help recover your password.
According to the requirements, your sss password should be around 8 to 20 alphanumeric characters. The first character is an alphabet. Also, there should be no special characters such as hash, asterisk, dollar, or percent sign. Your chosen password must not be the same as your user ID. The perfect example of an sss password is AbcSSSd10. It has 9 alphanumeric characters. The first letter is an alphabet and it has no special characters.
SSS has a security feature that will automatically disable access to your online account. If you or an unauthorized person type in the wrong password 5 consecutive times resulting in multiple failed logins. If this happens, you need to reset your password to access again your account.
Forgetting your SSS user ID or password occasionally is a common issue for almost everyone. After all, we are all very busy humans and we need to keep as many usernames and passwords for the different Philippine government institutions. Do not worry, here are simple ways to recover your SSS user ID or password if your account got locked.
In order for you to reset your SSS membership password online, you need to know your SS Number or your CRN. Aside from that, you also need to remember the valid email address that you use when you register your SSS number online. Alternatively, you need to know the answers to the two security questions.
Read also: Unlock SSS Your Account in 4 Simple Ways
For those who do not know, CRN stands for Common Reference Number which you can find on your UMID ID (Unified Multi-Purpose ID). The permanent SS number is on your E-1 form when you register with the Social Security System for the first time. When you have all the requirements, here is what you need to do next.
4 Easy Steps to Change or Reset SSS Password if You Forgot it
Step 1: Visit the SSS official website
Visit the sss.gov.ph home page then proceed to the member portal. On the left-hand side, you will see the member login. Below the Sign In button, you will see the “Forgot User ID or Password link.”
Step 2: Go to Forgot User ID or Password link
SSS has two ways to recover your user id or password. You can either choose to reset it using your registered email address or by answering the two security questions. If you choose the latter then you do not need to provide your email address.
Select from the two choices then type your 12-digit CRN (Common Reference Number) or your 10-digit SS number on the space provided. Select only one because you cannot input both at the same time.
Also, type the respective numbers excluding the dash (-). Otherwise, it will result in an error.
To give you an idea. Here is what you will do if you choose to reset your password via “My registered email address.”
Afterward, type in the captcha code on the given field. The code is case sensitive so type the exact word as it will result in an invalid captcha if you did not input the appropriate case for each character.
On the other hand, here is what you will do if you choose to reset your password via “Security Questions.” Also, you do not need an email if you choose the latter.
Note: If you choose to reset your password by answering security questions then skip step 3 and proceed immediately to step 4.
Step 3: Check your Email for Notification to Reset SSS Password
After a few minutes, you need to check your email address (the one you used to register your SSS number online) for the password reset request link. The link is good for one-time use and is valid for 120 hours only. You do not need to reply to the email as it is system-generated.
Note: You will do this step if you choose to recover your password using your registered email address
Step 4: View Your User ID, then Type your New Password
As you notice, SSS also shows your forgotten User ID. You only need to type in your new preferred password in the first appropriate space. Confirm your password by typing it again on the second appropriate space.
Log in with your SSS Online Account using your new password and check your email for the notification that you have successfully updated your password. Congratulations!
Keep in mind that your sss password expires every 90 days. You have to change it on or before the expiration date. Watch the Video version below:
How to Keep Your SSS User ID and Password Safe?
Due to tons of online application that requires login information, you sometimes forgot to keep track of all your usernames and passwords. The good news is there are ways to keep all of them safe and secure.
For SSS user ID and password, in particular, I would suggest that you write them down at the back of your SS form E-1, or on a piece of paper. Write also your email and password you use to register your account, including your sss password expiration date. In that way, you will know when to update your login details. What you need to do next is to put them in a safe and secure part of your house.
Alternatively, you can make a folder where you collate all of your important documents. So that if you forgot your login details again, you can easily retrieve it back without any hassle.
This suggestion may be unimportant.
However, doing this is a lot easier than visiting any government branch in the Philippines because you forgot your permanent membership numbers or login details. Just like you, I occasionally forgot my email, my SSS user ID, and password. However, I’ve finally learned my lesson and decided to write everything on a piece of paper.
What is SS Number and Where to find it?
SSS Number is a lifetime membership number issued by the Social Security System. The latter is a government institution in the Philippines in charge of the social insurance program of privately employed personnel, and those who are in the informal sectors working as self-employed, and voluntary members.
If you are already an SSS member, you can check the copy of your SS E-1 form. You can find your number on the upper left side.
If for some reason, you also forget your SSS number then, I suggest you visit any SSS branch near your location to help you retrieve it. Just bring a company or government-issued IDs to help the SS personnel validate your identity quickly.
Do you need assistance in recovering your SSS information?
You can send an email to firstname.lastname@example.org for assistance. Indicate your complete name, birth date, SS number, or CRN (common reference number).