You may want to activate the roaming option on your Smart, TNT, or SUN powered smartphones if you are traveling out of the country. This post will show you the different possible ways to do it whether you are in the Philippines or already abroad.
Activating the roaming feature of respective telecoms powered smartphones is one of the concerns of both the first time and frequent travelers. The reason is basically the same, they want to stay connected with their loved ones, friends, and colleagues in the Philippines.
Needless to say, with the use of the internet, there are many ways to stay connected with our contacts without the roaming option.
You can rent a pocket WIFI, or purchase a sim card from local telco of the destination country to stay connected via the internet during the course of your trip. You can use all the online applications for messaging, and video calls.
However, these options come with a cost and sometimes are not always hassle-free. Allow me to share with you my experience.
For example, renting pocket wifi in South Korea. In order for you to rent pocket wifi, you need to leave the details of your credit card to the shop where you rented the device. For that particular store, they do not accept debit cards. So if for some reason you do not use CC ( because you are allergic to it like me) and only use a debit card, you won’t be able to rent a pocket wifi.
They will charge the credit card if you did not return the device after your rental duration has ended. At least according to the store attendant that I have talked to.
Purchasing a prepaid sim card for one-time use on your destination country is also not cheap just so you can stay connected with your contacts in the Philippines. More so, it is not value for money if you are not internet data-heavy on the duration of your trip.
If you only carry one smartphone then you need to change sim cards which can cause hassle every time. You also need to inform your contacts in the Philippines about your new overseas number during your travel.
Here is T-Mobile which costs around 110 USD for 1 month but we only use it for 14 days. Also, I only use it to connect using FB messenger, and different mobile map applications for directions. Because at night time at the hotel, we only use the in-house wifi. Here is Optus Yes which costs around 29 AUD for 1-month use but was only use it for 10 days during our Sydney Australia tour. I also only use it to connect with Facebook, and Map applications. Here is the pocket wifi I rented which cost me 15,000 Korean Won (15 USD) during our 5-day trip to South Korea. Most of the time, you can use wifi hotspots of the hotel where you are staying. Its free and probably high speed especially in South Korea.
To avoid hassle and unnecessary high internet data cost while on tour, you can instead choose to activate roaming on your smartphones running on Smart, SUN, or TNT SIMs.
Table of Contents
How to Activate Smart Roaming Before Leaving the Philippines
Smart Roaming Activation for Prepaid Steps
The steps are very simple, but first, you need to have a minimum balance of Php 100 to activate the roaming feature. Also, make sure to have enough balance to avail of the different roaming packages.
If the two mentioned requirements are met, text “ROAM ON” and send it to 333 on your mobile device, one hour before your flight. This option is available before you leave the Philippines.
Smart Roaming Activation for Postpaid Subscribers
For postpaid users, you need to call *888 on your smart powered mobile device to activate roaming.
How to Activate Smart Roaming when Already Abroad
This option allows you to access Smart data roaming when you are already overseas.
Step 1: Turn OFF WiFi
You can go to your phone settings icon and turn off your WiFi signal.
For iPhone users you can go to your home screen > settings icon > WiFi > turn off
For Android users go to your home screen > settings icon > Connections > WiFi >turn off
Step 2: Turn ON your Mobile Data and Data Roaming Settings
Turning ON your mobile data settings is necessary for you to be able to connect with Smart’s partnered telcos overseas.
For iPhone go to settings again > Mobile Data > Turn ON, then go to Mobile Data Options > Data Roaming ON.
For Android users go to settings icon > Connections > Data Usage > Mobile Data > Turn ON Data
Then Connections > Mobile Networks > Data Roaming > Turn it ON
Note: settings may vary for different smartphone model or brands so please check your device
Step 3: Go to Roam.Smart.com.ph
Using your favorite web browser such as Chrome and Safari, at the search bar type in roam.smart.com.ph.
Step 4: Select the Smart Roaming Package and Subscribe
From the data roaming manager, you can select the roaming package based on your specific needs during your out of the country travel. It can be the Smart GigaRoam, Roam In-Flight, or Roam Social. Afterward, Subscribe to the package.
How to Activate TNT Roaming for Prepaid Users
To be able to enjoy the benefits of staying connected with your loved ones using your TNT powered mobile device, you have to activate its roaming option. Make sure to maintain the required load balance of Php 100 to enjoy the roaming benefits.
To activate TNT roaming, 1 hour prior to traveling outside of the Philippines, you need to text ROAM ON and send it to 333 using your smartphone.
Turn it OFF by texting ROAM OFF then send it to 333 when you arrive in the Philippines.
How to Activate SUN Roaming Feature
For SUN Postpaid Subscribers
Step 1: Before leaving the Philippines
You can call the Sun Cellular hotline number 200 using your mobile device or call the (02) 395-8000 using your landline.
The other option is to visit a Sun Shop near your location to help you activate the roaming feature.
Step 2: Arrival at the Destination Country
Turn Off your smartphone, then turn it ON to allow your device to automatically connect to the Sun local telco partner.
You can also select your preferred telco partner by going to settings > phone settings > network selection > manual network selection > choose your preferred partner.
For SUN Prepaid Subscribers
1 hour before your travel outside of the Philippines, using your SUN powered smartphone, text ROAM ON and send it to 222. Make sure you have enough balance prior to the activation of the roaming option. The minimum credits of Php100 is required to keep your roaming services active.
*I hope this helps you guys!