Western Union has a feature that enables the Receiver of money transfers to receive their cash via Digital Wallets such as GCash, and PayMaya in the Philippines.
The leading money transfer company in the world, Western Union, has made the process of claiming remittances easier and more convenient for its clients. They can now use their electronic wallets to receive money coming from Senders in every part of the world. The Receiver can choose to receive it through their GCash or PayMaya account.
Clients just need to create a Digital Wallet from the mentioned providers and the 10-digit Money Transfer Control Number (MTCN) that the Sender will provide to them.
1. Receive Money from Western Union via GCash
GCash is a mobile app that functions as a digital wallet enabling Philippine-based smartphone users to send and receive money, pay bills, and invest thru their phone.
To receive money from Western Union via GCash, smartphone users have to download the app on their devices. Afterward, they have to register for an account.
Step 1: Log in to your GCash account
In the space provided, enter your mobile number and the MPIN.
Step 2: Proceed to the Cash In link at the Hompage
There are two ways that you can access the “Cash In” link. You can see it immediately at the top center of the homepage. Or you can go to the three-dot link (View All). At the view all page, scroll down to the bottom until you reach the “Others.” In the choices, select the “Cash In” link.

Step 3: Select Western Union under Global Partners and Remittance
In the Cash In page, scroll down to the bottom until you reach “Global Partners and Remittance.” Among the choices, select “Western Union.”

Step 4: Key in your Expected Amount, MTCN, and Country of Birth
In the Western Union page, in the given space, type the expected amount in Philippine Peso, the 10-digit MTCN (money transfer control number), and your country of birth.
Verify the detail that you type in. Afterward, hit the Next button located at the top right corner of your mobile screen.
Step 5: Receive the Western Union Remittance in your GCash App
Once you enter the required details, you will receive the funds in your GCash mobile wallet.
2. Receive Money from Western Union via PayMaya
PayMaya (Maya) is a mobile app that acts as a digital wallet allowing smartphone users with Philippine-based SIM numbers to make transactions online such as receiving remittances, bills payment, sending money, and online banking.
To use PayMaya, mobile users have to download and install the PayMaya App on their device, afterward create an account with it.
Step 1: Login to your Maya Account App
In the given space, type in the mobile phone number that you have registered to Maya as well as the PIN.
Step 2: Tap the Add Money icon
On the homepage of your PayMaya account, you will see choices such as Add Money, Scan QR code, or View Card. Among the list, select “Add Money.”
Step 3: Select Western Union in the list of Add Money Partners
PayMaya has numerous Add Money partners. In the list, select “Western Union.”
Step 4: Enter the MTCN in the space provided
You only need to enter the money transfer control number (MTCN) in the given space.
How to Select the Digital Wallet to Receive Money from Western Union?
Choose the one that you think is convenient for you. Both digital wallets enable you to receive money from Western Union. What you need to do is select between them the best option and the most convenient for you to perform transactions electronically after you receive the money transfer.
What are the Requirements to create a GCash Account?
The requirements to create a GCash account include a Philippine-based SIM number, the GCash App, a Valid ID, a photocopy of the birth certificate (for minors), and a parent’s consent letter (for minors).
What are the Requirements to create a Maya (PayMaya) Account?
The requirements to create a Maya (PayMaya) account include a Philippine-based SIM number, the Maya App, a Valid ID, a PSA birth certificate (for minors), a parental consent letter (for minors), and Parent/Guardian’s valid ID (for minors).